This Privacy Policy explains what information may be collected when you use the website, place an order, or contact us, as well as how it may be used, stored, and protected.
By using the website or placing an order, you acknowledge that you have read this Privacy Policy.
1. Information Collected
Depending on your use of the website, certain information may be collected, including:
your first name, last name, postal address, phone number, and email address;
information necessary for order processing, delivery, and purchase tracking;
payment-related information, it being specified that payments are processed by secure providers and that direct access to all banking data is not necessarily available;
information submitted via the contact form;
certain technical and navigation data, such as IP address, device type, browser used, pages viewed, and interactions with the website, subject to applicable cookie and tracker settings.
2. Use of Information
The information collected may be used for:
processing, confirming, and shipping orders;
tracking orders, returns, and refunds;
responding to requests submitted via the contact form;
managing customer relationships and after-sales service;
preventing fraud, securing payments, and protecting the website;
improving the website's operation, user experience, and services offered;
complying with applicable legal, accounting, tax, and regulatory obligations.
3. Applicable Grounds
Depending on the case, the use of this information is based on:
the performance of an order or measures related thereto;
compliance with legal obligations;
legitimate interest in ensuring website security, preventing fraud, or improving services;
consent, when required, particularly for certain cookies or communications.
4. Sharing of Information
Information may be shared, to the strictly necessary extent, with certain service providers or partners involved in the operation of the website and order processing, including:
technical service providers involved in hosting, operating, or maintaining the website;
payment service providers;
logistics partners, order preparation, print-on-demand, delivery, and shipping tracking;
providers of audience measurement tools, customer support, or service improvement;
administrative authorities, judicial authorities, or any authorized body, when required by law.
5. Retention Period
Information is retained for the period strictly necessary for the purposes for which it was collected, and then archived when required by regulations.
Certain data may be retained longer when necessary to meet legal, accounting, or tax obligations or for the management of any potential dispute.
6. International Transfers
Some service providers may be located outside the European Union. In such cases, any transfers are governed in accordance with applicable regulations and, where necessary, are subject to appropriate safeguards.
7. Security
Appropriate technical and organizational measures are implemented to protect information against destruction, loss, alteration, unauthorized disclosure, or unauthorized access.
However, as no system is completely inviolable, absolute security cannot be guaranteed.
8. Your Rights
In accordance with applicable regulations, you may have the following rights, subject to the conditions provided by law:
right of access;
right to rectification;
right to erasure;
right to restriction of processing;
right to object;
right to data portability where applicable;
right to withdraw your consent at any time when it forms the basis of the processing concerned.
To exercise your rights, please use our contact form.
In case of an unresolved difficulty, a complaint may also be filed with the competent supervisory authority.
9. Cookies and Trackers
The website may use cookies or similar technologies necessary for its operation, audience measurement, or improving the user experience.
When required by law, the placement of certain cookies or trackers is subject to your prior consent.
To learn more, please refer to our Cookie Policy.
10. Minors' Data
The website is not intended to intentionally collect information concerning minors without the required authorization from their legal representatives when necessary.
11. Policy Modifications
This Privacy Policy may be modified at any time to reflect legal, regulatory, technical, or operational changes.
The applicable version is the one published on the website on the date of your consultation.
12. Contact
For any questions regarding this Privacy Policy or the use of your information, please use our contact form.
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